M2 Media Group: I was told my name was not in their system. I...

GetHuman用户~anonymous来自November 21, 2017的M2 Media Group条客户评论

~anonymous案的背景

GetHuman:~anonymous-您能告诉我们其他M2 Media Group个客户何时提起诉讼吗?
~anonymous:Yes I can。在November 12上是afternoon。
GetHuman:您是否接触到M2 Media Group,如果可以,怎么做?
~anonymous:我使用在GetHuman M2 Media Group客户服务联系信息页面上找到的help page:联系M2 Media Group客户服务
GetHuman:这些常见的M2 Media Group客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 M2 Media Group 问题的列表)
~anonymous:“ Cancel subscription”是我尝试使用to contact的原因。

~anonymous对M2 Media Group客户服务的评价

GetHuman:那么,您如何总结GetHuman的M2 Media Group客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:I was told my name was not in their system. I was also told to go to bluedolphon.com to find out which website was responsible for this "promotion." I told the supervisor, Patrice, that I was given M* Media Group by People Magazine as the contact company for information on this complimentary subscription. I was then asked for my name and address. I refused, saying that if the magazine came from them, they had that information already. I told Patrice to send me nothing further, and I would be reporting M* Media Group to The better Business Bureau. I will be calling People Magazine directly to cancel this order, as I do not want to be surprised by a future bill. I do not trust that this is "complimentary." I also do not want anything sent to me without my prior permission.
GetHuman:让我们量化一下您与M2 Media Group联系的经验。在1到5的范围内,如何轻松解决M2 Media Group问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:M2 Media Group快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的two。
GetHuman:最后-对其他M2 Media Group客户有何建议?
~anonymous:尽早或晚些时候与他们打交道。不要忘记M2 Media Group可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 12, 2017发生的M2 Media Group客户服务问题中得到了一些有用的反馈和措辞。

M2 Media Group

4.00 of 5 stars | 32条评论

~anonymous的M2 Media Group评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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