Lufthansa: I guarantee that my round trip on LH with my fa...
GetHuman用户~Amr来自November 24th, 2017的Lufthansa条客户评论
~Amr案的背景
GetHuman：~Amr-您能告诉我们其他Lufthansa个客户何时提起诉讼吗？
~Amr：Yes。在November 17th上是afternoon。
GetHuman：您是否接触到Lufthansa，如果可以，怎么做？
GetHuman：这些常见的Lufthansa客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Amr 常见 Lufthansa 问题的列表）
~Amr：“ Baggage problem”是我尝试使用to call的原因。
~Amr对Lufthansa客户服务的评价
GetHuman：那么，您如何总结GetHuman的Lufthansa客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Amr：I guarantee that my round trip on LH with my family was the worst trip I ever had in my life from Cairo to Philadelphia USA and back. On ** Oct. ****, my tkt route was Cairo- FRA - PHL, however, only at the airport check-in counter, with my family we're surprised by the LH employee holding his shoulders up saying that LH staff is on strike, and the route has become Cairo-FRA-Chicago-Phildalphia!! take it or leave it. I had hotels' reservations in US and I had no choice or alternative. This is the worst service I ever had from an airline with very negative careless attitude. we arrived Chicago to collect our luggage and of course we missed the UA flight to PHL. we were thrown for more than * hours in Chicago airport waiting for the next UA flight to PHL. Finally, we arrived PHL a*p at **am with no hearing whatsoever from this Lufthansa! the story continues,the reservation of the return route was phl-fra-mnc-cai, although my preference was only one stop, again at PHL LH chck-in counter,
GetHuman：让我们量化一下您与Lufthansa联系的经验。在1到5的范围内，如何轻松解决Lufthansa问题？
~Amr：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Amr：在沟通方面，我会给他们五分之三的five。
GetHuman：Lufthansa快速有效地解决问题的能力又如何呢？
~Amr：为此，我要说出五分之二的three。
GetHuman：最后-对其他Lufthansa客户有何建议？
~Amr：在一天中的早些时候或深夜给他们打电话。不要忘记Lufthansa可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Amr在November 17th, 2017发生的Lufthansa客户服务问题中得到了一些有用的反馈和措辞。