Lufthansa: I called this number to get the ticket and seat...

GetHuman用户~quesoamericano来自November 14th, 2017的Lufthansa条客户评论

~quesoamericano案的背景

GetHuman:~quesoamericano-您能告诉我们其他Lufthansa个客户何时提起诉讼吗?
~quesoamericano:Yeah。在November 10th上是afternoon。
GetHuman:您是否接触到Lufthansa,如果可以,怎么做?
~quesoamericano:我使用了我在GetHuman Lufthansa客户电话号码页面上找到的800-645-3880号码:Lufthansa客户服务电话号码
GetHuman:这些常见的Lufthansa客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~quesoamericano 常见 Lufthansa 问题的列表)
~quesoamericano:“ Frequent flyer program”是我尝试使用to call的原因。

~quesoamericano对Lufthansa客户服务的评价

GetHuman:那么,您如何总结GetHuman的Lufthansa客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~quesoamericano:I called this number to get the ticket and seat number for the flight I took * weeks ago because I realized that I hadn't been awarded Star alliance miles for another carrier for the flight. The customer service agent told me that she couldn't get that information through her computer. She suggested that I call customer relations. I told her that I had scoured the internet and that there was no other listed customer relations number, could she connect me? She told me that she didn't have the number and couldn't connect me. How could someone answering calls for a company not even know the customer service number??? I don't think there actually is one.
GetHuman:让我们量化一下您与Lufthansa联系的经验。在1到5的范围内,如何轻松解决Lufthansa问题?
~quesoamericano:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~quesoamericano:在沟通方面,我会给他们五分之三的five。
GetHuman:Lufthansa快速有效地解决问题的能力又如何呢?
~quesoamericano:为此,我要说出五分之二的five。
GetHuman:最后-对其他Lufthansa客户有何建议?
~quesoamericano:在一天中的早些时候或深夜给他们打电话。不要忘记Lufthansa可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~quesoamericano在November 10th, 2017发生的Lufthansa客户服务问题中得到了一些有用的反馈和措辞。

Lufthansa

3.50 of 5 stars | 122条评论

~quesoamericano的Lufthansa评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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