I own several (*) Lowrance GPS*Fishfinders*Comm...

GetHuman用户~Goatous来自November 11., 2017的Lowrance条客户评论

~Goatous案的背景

GetHuman:~Goatous-您能告诉我们其他Lowrance个客户何时提起诉讼吗?
~Goatous:Yes I can。在November 4.上是evening。
GetHuman:您是否接触到Lowrance,如果可以,怎么做?
~Goatous:我使用在GetHuman Lowrance客户服务联系信息页面上找到的help page:联系Lowrance客户服务
GetHuman:这些常见的Lowrance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Goatous 常见 Lowrance 问题的列表)
~Goatous:“ Warranty claim”是我尝试使用to contact的原因。

~Goatous对Lowrance客户服务的评价

GetHuman:那么,您如何总结GetHuman的Lowrance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Goatous:I own several (*) Lowrance GPS*Fishfinders*Communication electronics and always dread having to call for technical*customer support. It takes forever, to get a real person on the phone. They always apologize that it is their "busy season" (and it doesn't matter what season I call). I would think if it truly was a busy season, they would know it and staff more appropriately. Once you have someone, the advice you get is often wrong. I had one problem that I had to call back * times and got * different responses to the same problem. I did find one person who actually was helpful and could answer the questions correctly- the first time, luckily I got her email. After that, I would just email her with questions and she would quickly solve the problem. Unfortunately she left, now I need to go back to beating my head against the wall.
GetHuman:让我们量化一下您与Lowrance联系的经验。在1到5的范围内,如何轻松解决Lowrance问题?
~Goatous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Goatous:在沟通方面,我会给他们五分之三的three。
GetHuman:Lowrance快速有效地解决问题的能力又如何呢?
~Goatous:为此,我要说出五分之二的four。
GetHuman:最后-对其他Lowrance客户有何建议?
~Goatous:尽早或晚些时候与他们打交道。不要忘记Lowrance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Goatous在November 4., 2017发生的Lowrance客户服务问题中得到了一些有用的反馈和措辞。

Lowrance

5.00 of 5 stars | 21条评论

~Goatous的Lowrance评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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