Los Angeles Department of Water & Power: The woman I finally got after holding for over...
GetHuman用户~lagirl9来自November 22., 2017的Los Angeles Department of Water & Power条客户评论
~lagirl9案的背景
GetHuman：~lagirl9-您能告诉我们其他Los Angeles Department of Water & Power个客户何时提起诉讼吗？
~lagirl9：Sure。在November 19.上是evening。
GetHuman：您是否接触到Los Angeles Department of Water & Power，如果可以，怎么做？
GetHuman：这些常见的Los Angeles Department of Water & Power客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~lagirl9 常见 Los Angeles Department of Water & Power 问题的列表）
~lagirl9：“ Change appointment”是我尝试使用to call的原因。
~lagirl9对Los Angeles Department of Water & Power客户服务的评价
GetHuman：那么，您如何总结GetHuman的Los Angeles Department of Water & Power客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~lagirl9：The woman I finally got after holding for over an hour didn't understand basic arithmetic- the LADWP owes us a deposit back, and * months later we finally got a bill where the listed the various final charges etc., including the deposit amount as -(depositamount) on one line called "release deposit" and *(depositamount) on the line directly below it called "deposit refund. That is a) comically confusing and b) for anyone who can balance a checkbook, an equation that cancels out to zero. The rep I spoke to was nice enough but was truly clueless and kept telling me that the -depositamount was the credit, because they list credits as negatives (ok, that makes sense on a bill) but then when I asked directly following that- several times- why the *depositamount was right underneath it that said, she indignantly kept saying "that's the credit!" like it was just a reiteration of the credited amount that this time had a happy plus sign and she could not understand how I was so stupid. I am pr
GetHuman：让我们量化一下您与Los Angeles Department of Water & Power联系的经验。在1到5的范围内，如何轻松解决Los Angeles Department of Water & Power问题？
~lagirl9：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~lagirl9：在沟通方面，我会给他们五分之三的three。
GetHuman：Los Angeles Department of Water & Power快速有效地解决问题的能力又如何呢？
~lagirl9：为此，我要说出五分之二的one。
GetHuman：最后-对其他Los Angeles Department of Water & Power客户有何建议？
~lagirl9：在一天中的早些时候或深夜给他们打电话。不要忘记Los Angeles Department of Water & Power可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~lagirl9在November 19., 2017发生的Los Angeles Department of Water & Power客户服务问题中得到了一些有用的反馈和措辞。