Logitech: You cannot use their email address anymore, but...
GetHuman用户GetHuman-278950来自November 20th, 2017的Logitech条客户评论
GetHuman-278950案的背景
GetHuman:GetHuman-278950-您能告诉我们其他Logitech个客户何时提起诉讼吗?
GetHuman-278950:Yes I can。在November 12th上是afternoon。
GetHuman:您是否接触到Logitech,如果可以,怎么做?
GetHuman-278950:我使用了我在GetHuman Logitech客户电话号码页面上找到的866-632-5644号码:Logitech客户服务电话号码 GetHuman:这些常见的Logitech客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-278950 常见 Logitech 问题的列表)
GetHuman-278950:“ Warranty claim”是我尝试使用to call的原因。
GetHuman-278950对Logitech客户服务的评价
GetHuman:那么,您如何总结GetHuman的Logitech客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-278950:You cannot use their email address anymore, but have to use their online form. And to use that form you have to make an account, which is an inconvenience when you simply want to ask a question. They force you to give them personal information in order to 'allow' you to ask something. More and more companies are doing this and I think it is not improving customer service by any means, but quite the opposite.
GetHuman:让我们量化一下您与Logitech联系的经验。在1到5的范围内,如何轻松解决Logitech问题?
GetHuman-278950:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-278950:在沟通方面,我会给他们五分之三的five。
GetHuman:Logitech快速有效地解决问题的能力又如何呢?
GetHuman-278950:为此,我要说出五分之二的four。
GetHuman:最后-对其他Logitech客户有何建议?
GetHuman-278950:在一天中的早些时候或深夜给他们打电话。不要忘记Logitech可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-278950在November 12th, 2017发生的Logitech客户服务问题中得到了一些有用的反馈和措辞。