Light In The Box: This place needs a LOT of work on its Customer...
GetHuman用户GetHuman-82889来自November 28, 2017的Light In The Box条客户评论
Background on GetHuman-82889's case
GetHuman: GetHuman-82889 - can you tell our other Light In The Box customers when your case took place?
GetHuman-82889: Yes. It was afternoon, on November 25.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-82889 a list of common Light In The Box problems)
GetHuman-82889: "Track an Order" was why I was trying to contact.
GetHuman-82889's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-82889: This place needs a LOT of work on its Customer Service. I wouldn't buy anything from them again because of it.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
GetHuman-82889: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-82889: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
GetHuman-82889: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
GetHuman-82889: 尽早或晚些时候与他们打交道。不要忘记Light In The Box可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-82889 taken from his Light In The Box customer service problem that occurred on November 25, 2017.