Light In The Box: Purchase not coming in time

GetHuman用户GetHuman-redhead5来自نوفمبر ٣٠، ٢٠١٧的Light In The Box条客户评论

Background on GetHuman-redhead5's case

GetHuman: GetHuman-redhead5 - can you tell our other Light In The Box customers when your case took place?
GetHuman-redhead5: Yes. It was late at night, on نوفمبر ٢٣.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman-redhead5: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-redhead5 a list of common Light In The Box problems)
GetHuman-redhead5: "Complaint" was why I was trying to contact.

GetHuman-redhead5's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-redhead5: Purchase not coming in time
GetHuman: Can you tell the rest of us a bit more from what happened on ١١/٢٣/١٧?
GetHuman-redhead5: I needed my daughters Elsa wig for Halloween and purchased it October **st w* faster shipping yet it still hasn't arrived and I'm leaving October **th at *am to go out of state for a Halloween convention. I'm so disappointed even though I adore this wig. My daughter (* years old) is going to be devastated.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
GetHuman-redhead5: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-redhead5: I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
GetHuman-redhead5: For that I would say two out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
GetHuman-redhead5: 尽早或晚些时候与他们打交道。不要忘记Light In The Box可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-redhead5 taken from his Light In The Box customer service problem that occurred on نوفمبر ٢٣، ٢٠١٧.

Light In The Box

1.34 of 5 stars | 291 reviews

GetHuman-redhead5's Light In The Box Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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