Light In The Box: No puedo ni mandar mail que se me devuelve, y t...

GetHuman用户~Sara Nirenberg来自November 28th, 2017的Light In The Box条客户评论

Background on ~Sara Nirenberg's case

GetHuman: ~Sara Nirenberg - can you tell our other Light In The Box customers when your case took place?
~Sara Nirenberg: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
~Sara Nirenberg: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Sara Nirenberg a list of common Light In The Box problems)
~Sara Nirenberg: "Complaint" was why I was trying to contact.

~Sara Nirenberg's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sara Nirenberg: No puedo ni mandar mail que se me devuelve, y tampoco atienden por telefono y tengo un problema que resolver en atencion al cliente
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Sara Nirenberg: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sara Nirenberg: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Sara Nirenberg: For that I would say two out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Sara Nirenberg: 尽早或晚些时候与他们打交道。不要忘记Light In The Box可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~Sara Nirenberg taken from his Light In The Box customer service problem that occurred on November 24th, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

~Sara Nirenberg's Light In The Box Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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