LifeWise Health Plan of Oregon: You do not get a human when they answer, you ge...
GetHuman用户GetHuman-kmsheel来自November 30th, 2017的LifeWise Health Plan of Oregon条客户评论
GetHuman-kmsheel案的背景
GetHuman：GetHuman-kmsheel-您能告诉我们其他LifeWise Health Plan of Oregon个客户何时提起诉讼吗？
GetHuman-kmsheel：Yeah。在November 23rd上是middle of the night。
GetHuman：您是否接触到LifeWise Health Plan of Oregon，如果可以，怎么做？
GetHuman：这些常见的LifeWise Health Plan of Oregon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-kmsheel 常见 LifeWise Health Plan of Oregon 问题的列表）
GetHuman-kmsheel：“ Update account information”是我尝试使用to call的原因。
GetHuman-kmsheel对LifeWise Health Plan of Oregon客户服务的评价
GetHuman：那么，您如何总结GetHuman的LifeWise Health Plan of Oregon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-kmsheel：You do not get a human when they answer, you get an automated system. Which is ok, but their hold times are over an hour every time. If you don't input an ID number, they will answer quickly and ask for your name, etc but they are unwilling to speak to you or direct you to a manager- they just say "one moment" or something of the sort and push you onto the customer service line that has a wait time over an hour. No chat, no email, no option for a call back. Terrible customer service
GetHuman：让我们量化一下您与LifeWise Health Plan of Oregon联系的经验。在1到5的范围内，如何轻松解决LifeWise Health Plan of Oregon问题？
GetHuman-kmsheel：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-kmsheel：在沟通方面，我会给他们五分之三的three。
GetHuman：LifeWise Health Plan of Oregon快速有效地解决问题的能力又如何呢？
GetHuman-kmsheel：为此，我要说出五分之二的four。
GetHuman：最后-对其他LifeWise Health Plan of Oregon客户有何建议？
GetHuman-kmsheel：在一天中的早些时候或深夜给他们打电话。不要忘记LifeWise Health Plan of Oregon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-kmsheel在November 23rd, 2017发生的LifeWise Health Plan of Oregon客户服务问题中得到了一些有用的反馈和措辞。