Lexmark: Have spent weeks and hours trying to fix a soft...
GetHuman用户~kaylaartist来自November 4th, 2017的Lexmark条客户评论
~kaylaartist案的背景
GetHuman:~kaylaartist-您能告诉我们其他Lexmark个客户何时提起诉讼吗?
~kaylaartist:Yes I can。在October 27th上是middle of the night。
GetHuman:您是否接触到Lexmark,如果可以,怎么做?
~kaylaartist:我使用了我在GetHuman Lexmark客户电话号码页面上找到的800-539-6275号码:Lexmark客户服务电话号码 GetHuman:这些常见的Lexmark客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kaylaartist 常见 Lexmark 问题的列表)
~kaylaartist:“ Warranty claim”是我尝试使用to call的原因。
~kaylaartist对Lexmark客户服务的评价
GetHuman:那么,您如何总结GetHuman的Lexmark客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kaylaartist:Have spent weeks and hours trying to fix a software, firmware compatibility issue with Vista. Still not working correctly and has been escalated to a supervisor who tried to tell me it was MY pc. Have already worked with Dell and iyogi and my pc is FINE. Problems are all related to the printer which is not even * months old and I am denied a new one(which may have the same issues anywaY!) I have lost hours of my time and needed faxes, etc from colleagues!!!! I will bill them the $*** per hour I charge for all the hours I have had to spend tied to the pc while they ATTEMPT to fix it! And some of that time is wasted because they do not understand English idioms! and my descriptions of the problem
GetHuman:让我们量化一下您与Lexmark联系的经验。在1到5的范围内,如何轻松解决Lexmark问题?
~kaylaartist:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kaylaartist:在沟通方面,我会给他们五分之三的three。
GetHuman:Lexmark快速有效地解决问题的能力又如何呢?
~kaylaartist:为此,我要说出五分之二的four。
GetHuman:最后-对其他Lexmark客户有何建议?
~kaylaartist:在一天中的早些时候或深夜给他们打电话。不要忘记Lexmark可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kaylaartist在October 27th, 2017发生的Lexmark客户服务问题中得到了一些有用的反馈和措辞。