Lenovo: Ordered a new all-in-one desktop, and it was to...
GetHuman用户~bbwex来自November 12th, 2017的Lenovo条客户评论
~bbwex案的背景
GetHuman:~bbwex-您能告诉我们其他Lenovo个客户何时提起诉讼吗?
~bbwex:Yes。在November 9th上是evening。
GetHuman:您是否接触到Lenovo,如果可以,怎么做?
GetHuman:这些常见的Lenovo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bbwex 常见 Lenovo 问题的列表)
~bbwex:“ Complaint”是我尝试使用to call的原因。
~bbwex对Lenovo客户服务的评价
GetHuman:那么,您如何总结GetHuman的Lenovo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bbwex:Ordered a new all-in-one desktop, and it was to arrive right when we got to our vacation home. It did not work properly and Lenovo decided to replace it. The problem is that they are in no hurry. After three days, there is no order for the replacement machine, and I was told it would take * business days to get a call that a new order was going to be created. I have a *-day on site warranty, but it is going to take weeks to get the machine replaced. No urgency to take care of the problem. None.
GetHuman:让我们量化一下您与Lenovo联系的经验。在1到5的范围内,如何轻松解决Lenovo问题?
~bbwex:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bbwex:在沟通方面,我会给他们五分之三的one。
GetHuman:Lenovo快速有效地解决问题的能力又如何呢?
~bbwex:为此,我要说出五分之二的one。
GetHuman:最后-对其他Lenovo客户有何建议?
~bbwex:在一天中的早些时候或深夜给他们打电话。不要忘记Lenovo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bbwex在November 9th, 2017发生的Lenovo客户服务问题中得到了一些有用的反馈和措辞。