LabCorp: When we came home after my daughter's blood dra...
GetHuman用户~Mary来自November 27th, 2017的LabCorp条客户评论
~Mary案的背景
GetHuman:~Mary-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
~Mary:Yes。在November 21st上是evening。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mary 常见 LabCorp 问题的列表)
~Mary:“ I need to dispute my results”是我尝试使用to call的原因。
~Mary对LabCorp客户服务的评价
GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mary:When we came home after my daughter's blood draw, the blood had soaked through the cotton ball and dripped down her arm. I could tell blood had seeped under her skin all around the draw point. I just wanted to know how to minimize bruising. Customer service told me they "weren't doctors" and said I could apply ice if I wanted. Seems to me there should be a script ready to go to advise people when they've had a crappy draw!!!
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
~Mary:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mary:在沟通方面,我会给他们五分之三的one。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
~Mary:为此,我要说出五分之二的five。
GetHuman:最后-对其他LabCorp客户有何建议?
~Mary:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mary在November 21st, 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。