LabCorp: I was at the Lewisville, TX location yesterday...
GetHuman用户~Soohwa来自November 24., 2017的LabCorp条客户评论
~Soohwa案的背景
GetHuman:~Soohwa-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
~Soohwa:Yup。在November 19.上是evening。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Soohwa 常见 LabCorp 问题的列表)
~Soohwa:“ I need my results”是我尝试使用to call的原因。
~Soohwa对LabCorp客户服务的评价
GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Soohwa:I was at the Lewisville, TX location yesterday and have never witnessed this level of incompetence. There were times that **-** minutes would pass with no one at the desk, phone ringing without being answered, and HIPPA laws being broken left and right. After ** minutes I wondered why I had not been called to offer paperwork.....when everyone there before me had gone and went, and people who showed up after me were being processed. I stood up, got in line (when someone actually showed up at the desk), and waited my turn. I began to ask her if she needed my paperwork or perhaps I have been overlooked. I was interrupted before I could finish, talked to as if I was a child, and dismissed out of line. **I WALKED OUT WITH ZERO SERVICE AFTER ** MINUTES!**Where do you find these people? Their level of unprofessionalism, rudeness, and slow demeanor would prompt someone to wonder if they themselves are on drugs. I have never seen this in any type of medical facility. At best they are a detrimen
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
~Soohwa:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Soohwa:在沟通方面,我会给他们五分之三的two。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
~Soohwa:为此,我要说出五分之二的one。
GetHuman:最后-对其他LabCorp客户有何建议?
~Soohwa:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Soohwa在November 19., 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。