LG Electronics: Starts out with a voice prompt that won't allow...
GetHuman用户~LG Customer来自November 24., 2017的LG Electronics条客户评论
~LG Customer案的背景
GetHuman:~LG Customer-您能告诉我们其他LG Electronics个客户何时提起诉讼吗?
~LG Customer:Yeah。在November 15.上是evening。
GetHuman:您是否接触到LG Electronics,如果可以,怎么做?
GetHuman:这些常见的LG Electronics客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LG Customer 常见 LG Electronics 问题的列表)
~LG Customer:“ Warranty claim”是我尝试使用to call的原因。
~LG Customer对LG Electronics客户服务的评价
GetHuman:那么,您如何总结GetHuman的LG Electronics客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LG Customer:Starts out with a voice prompt that won't allow you to push a number button, you have to speak to it but it can't understand you and sends you to the wrong place repeatedly (I am an American with no accent, speech impediment or any other type of impairment). Once you get to someone after a long wait they can't understand or speak proper English (I would love to see them try to use the voice prompts). They are reading from a book and have no real working knowledge of the products. I was hung up on several times after they couldn't figure out the problem (we never had any harsh words) and they seemed frustrated with the language barrier. LG has terrible customer service.
GetHuman:让我们量化一下您与LG Electronics联系的经验。在1到5的范围内,如何轻松解决LG Electronics问题?
~LG Customer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LG Customer:在沟通方面,我会给他们五分之三的one。
GetHuman:LG Electronics快速有效地解决问题的能力又如何呢?
~LG Customer:为此,我要说出五分之二的one。
GetHuman:最后-对其他LG Electronics客户有何建议?
~LG Customer:在一天中的早些时候或深夜给他们打电话。不要忘记LG Electronics可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LG Customer在November 15., 2017发生的LG Electronics客户服务问题中得到了一些有用的反馈和措辞。