LG Electronics: LG V** broke effortlessly ** days after purchase?

GetHuman用户GetHuman-steveco2来自dicembre 1º, 2017的LG Electronics条客户评论

GetHuman-steveco2案的背景

GetHuman:GetHuman-steveco2-您能告诉我们其他LG Electronics个客户何时提起诉讼吗?
GetHuman-steveco2:Yes。在novembre 29º上是afternoon。
GetHuman:您是否接触到LG Electronics,如果可以,怎么做?
GetHuman-steveco2:我使用了我在GetHuman LG Electronics客户电话号码页面上找到的800-243-0000号码:LG Electronics客户服务电话号码
GetHuman:这些常见的LG Electronics客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-steveco2 常见 LG Electronics 问题的列表)
GetHuman-steveco2:“ Technical support”是我尝试使用to call的原因。

GetHuman-steveco2对LG Electronics客户服务的评价

GetHuman:那么,您如何总结GetHuman的LG Electronics客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-steveco2:LG V** broke effortlessly ** days after purchase?
GetHuman:您能从11/29/17发生的事情中告诉我们其他人吗?
GetHuman-steveco2:I've recently purchased a LG V** and I believe its defective, the screen broke ** days after purchase from being dropped indoors on a soft surface... Normally I would have purchased a case right when I bought it but the sales rep. boasted that this phone is the most durable phone on the market and then showed me commercials where multiple people are purposely dropping the phone on cement then showing the camera that the phone is fine. I called LG customer service about * week ago and I talked to several people telling me that they can't determine anything until I send the phone to the technicians, it felt as if there was no concern about the issue almost as if the representatives themselves just assumed I was trying to somehow get something for free. The reps told me they would send out a package with free shipping so the techs could look at it but its been a week now and no one has gotten back to me and I haven't received any package yet? How long does this sort of thing take?**I attempted to return the phone to Z-Wireless (certified Verizon dealer) where I had bought it but they told me the warranty was void because the phone was broken and my warranty has now ended for the V-** on the store level and now I'm stuck with a broken phone that didn't even last * weeks after purchase, even though every commercial that has been produced says something about being durable??? It either seems like a defective phone or insane false advertisement, out of the * phone I've owned thus far in my life the LG-V** is easily the most fragile in comparison and on top of that one of the main selling points seem to be "Durability"???
GetHuman:让我们量化一下您与LG Electronics联系的经验。在1到5的范围内,如何轻松解决LG Electronics问题?
GetHuman-steveco2:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-steveco2:在沟通方面,我会给他们五分之三的one。
GetHuman:LG Electronics快速有效地解决问题的能力又如何呢?
GetHuman-steveco2:为此,我要说出五分之二的one。
GetHuman:最后-对其他LG Electronics客户有何建议?
GetHuman-steveco2:在一天中的早些时候或深夜给他们打电话。不要忘记LG Electronics可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-steveco2在novembre 29º, 2017发生的LG Electronics客户服务问题中得到了一些有用的反馈和措辞。

LG Electronics

1.67 of 5 stars | 96条评论

GetHuman-steveco2的LG Electronics评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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