LG Electronics: Customer service is in another country, has har...
GetHuman用户~George S来自ноябрь 23-го, 2017的LG Electronics条客户评论
~George S案的背景
GetHuman:~George S-您能告诉我们其他LG Electronics个客户何时提起诉讼吗?
~George S:Sure。在ноябрь 15-го上是afternoon。
GetHuman:您是否接触到LG Electronics,如果可以,怎么做?
GetHuman:这些常见的LG Electronics客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~George S 常见 LG Electronics 问题的列表)
~George S:“ Repairs”是我尝试使用to call的原因。
~George S对LG Electronics客户服务的评价
GetHuman:那么,您如何总结GetHuman的LG Electronics客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~George S:Customer service is in another country, has hard accent to understand. I have tried by email *X to set up repair service with no help. I set up a service call by the chat but when I needed to schedule it for a week in advance due to being away, I was told to call back. When I called back, the customer service rep with a tough accent set me up for an appointment and said for me to call the service person to verify. The service person doesn't even have a voicemail greeting that a business would have. then I never heard from them. I called LG back as directed, and had a discussion about the fact that my TV was NOT serviced yet. Then I was told to wait until the service date (* days more at this point) and if no one showed up to call back to reschedule. ARE YOU KIDDING ME???? After expressing that this was NOT OK, the kind person rescheduled me for the next day. Hopefully the service guy arrives.
GetHuman:让我们量化一下您与LG Electronics联系的经验。在1到5的范围内,如何轻松解决LG Electronics问题?
~George S:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~George S:在沟通方面,我会给他们五分之三的four。
GetHuman:LG Electronics快速有效地解决问题的能力又如何呢?
~George S:为此,我要说出五分之二的five。
GetHuman:最后-对其他LG Electronics客户有何建议?
~George S:在一天中的早些时候或深夜给他们打电话。不要忘记LG Electronics可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~George S在ноябрь 15-го, 2017发生的LG Electronics客户服务问题中得到了一些有用的反馈和措辞。