LA Times: I received a call today indicating I was delinq...
GetHuman用户~Suz来自November 11th, 2017的LA Times条客户评论
~Suz案的背景
GetHuman:~Suz-您能告诉我们其他LA Times个客户何时提起诉讼吗?
~Suz:Yup。在November 5th上是late at night。
GetHuman:您是否接触到LA Times,如果可以,怎么做?
GetHuman:这些常见的LA Times客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Suz 常见 LA Times 问题的列表)
~Suz:“ Complaint”是我尝试使用to call的原因。
~Suz对LA Times客户服务的评价
GetHuman:那么,您如何总结GetHuman的LA Times客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Suz:I received a call today indicating I was delinquent on a payment* what?...I was previously paid ahead for many months...my fault, I kept paying because I didn't receive a bill and when I called I was told they didn't send a bill because I was paid ahead. Now I'm told I owe them **.** dollars for the next year...what, guess since I paid ahead in error they now want me to do that again......and that they have sent three bills...haven't received any....cancelled the paper...as soon as I do that I'm offered a "great" deal at .** for the Sunday only...which I was taking before....had enough with LA Times..will read news on line....
GetHuman:让我们量化一下您与LA Times联系的经验。在1到5的范围内,如何轻松解决LA Times问题?
~Suz:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Suz:在沟通方面,我会给他们五分之三的four。
GetHuman:LA Times快速有效地解决问题的能力又如何呢?
~Suz:为此,我要说出五分之二的one。
GetHuman:最后-对其他LA Times客户有何建议?
~Suz:在一天中的早些时候或深夜给他们打电话。不要忘记LA Times可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Suz在November 5th, 2017发生的LA Times客户服务问题中得到了一些有用的反馈和措辞。