LA Fitness: Their computer system failed to record all of m...
GetHuman用户~Irritated Member来自November 20., 2017的LA Fitness条客户评论
~Irritated Member案的背景
GetHuman:~Irritated Member-您能告诉我们其他LA Fitness个客户何时提起诉讼吗?
~Irritated Member:Sure。在November 10.上是afternoon。
GetHuman:您是否接触到LA Fitness,如果可以,怎么做?
GetHuman:这些常见的LA Fitness客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Irritated Member 常见 LA Fitness 问题的列表)
~Irritated Member:“ Billing Issue”是我尝试使用to call的原因。
~Irritated Member对LA Fitness客户服务的评价
GetHuman:那么,您如何总结GetHuman的LA Fitness客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Irritated Member:Their computer system failed to record all of my check-ins one month and I did not earn my insurance discount. I was told by the front desk and their corporate cust. serv. there was nothing they could do. I asked for a $** credit towards my next month and was told no. I was told to call in when I couldn't actually come in and they would check me in over the phone so I could get my ** check-ins each month. They are willing to commit fraud with a major health insurance company but can't find a way to get me some sort of $** credit. Weak.
GetHuman:让我们量化一下您与LA Fitness联系的经验。在1到5的范围内,如何轻松解决LA Fitness问题?
~Irritated Member:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Irritated Member:在沟通方面,我会给他们五分之三的five。
GetHuman:LA Fitness快速有效地解决问题的能力又如何呢?
~Irritated Member:为此,我要说出五分之二的five。
GetHuman:最后-对其他LA Fitness客户有何建议?
~Irritated Member:在一天中的早些时候或深夜给他们打电话。不要忘记LA Fitness可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Irritated Member在November 10., 2017发生的LA Fitness客户服务问题中得到了一些有用的反馈和措辞。