Kroger: It wasn't I who misunderstood. It was the cust...
GetHuman用户GetHuman-430017来自November 20th, 2017的Kroger条客户评论
GetHuman-430017案的背景
GetHuman：GetHuman-430017-您能告诉我们其他Kroger个客户何时提起诉讼吗？
GetHuman-430017：Yeah。在November 14th上是evening。
GetHuman：您是否接触到Kroger，如果可以，怎么做？
GetHuman-430017：我使用了我在GetHuman Kroger客户电话号码页面上找到的800-576-4377号码：Kroger客户服务电话号码 GetHuman：这些常见的Kroger客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-430017 常见 Kroger 问题的列表）
GetHuman-430017：“ Change order”是我尝试使用to call的原因。
GetHuman-430017对Kroger客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kroger客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-430017：It wasn't I who misunderstood. It was the customer service rep, who didn't even know the date of the ads was changing. His English was poor, he wasn't informed, and then he asked if there was anything ELSE he could do for me. I said he hadn't done anything so far. I re-explained my issue, he read back to me what he had written, and told me there was nothing else he could do. REALLY! How about contacting someone who could help? My entire problem isn't just mine, it belongs to all senriors whose discount day is Tuesday each week, the last day of that ad, and the day before the new ad is effective. How confusing. Senior Discount Day MUST change!!!!!
GetHuman：让我们量化一下您与Kroger联系的经验。在1到5的范围内，如何轻松解决Kroger问题？
GetHuman-430017：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-430017：在沟通方面，我会给他们五分之三的four。
GetHuman：Kroger快速有效地解决问题的能力又如何呢？
GetHuman-430017：为此，我要说出五分之二的one。
GetHuman：最后-对其他Kroger客户有何建议？
GetHuman-430017：在一天中的早些时候或深夜给他们打电话。不要忘记Kroger可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-430017在November 14th, 2017发生的Kroger客户服务问题中得到了一些有用的反馈和措辞。