Krispy Kreme: I am a very unsatisfied customer as I went into...
GetHuman用户~Ms.Wade来自November 18th, 2017的Krispy Kreme条客户评论
~Ms.Wade案的背景
GetHuman:~Ms.Wade-您能告诉我们其他Krispy Kreme个客户何时提起诉讼吗?
~Ms.Wade:Yeah。在November 9th上是afternoon。
GetHuman:您是否接触到Krispy Kreme,如果可以,怎么做?
GetHuman:这些常见的Krispy Kreme客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ms.Wade 常见 Krispy Kreme 问题的列表)
~Ms.Wade:“ Delivery problem”是我尝试使用to call的原因。
~Ms.Wade对Krispy Kreme客户服务的评价
GetHuman:那么,您如何总结GetHuman的Krispy Kreme客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ms.Wade:I am a very unsatisfied customer as I went into store ***** in Brandon FL on Monday *********. As I placed an order at *:**am for ** doughnut holes the clerk ranged me up & gave me the box of doughnuts that were on display. I was the only one in the store at this time. Once i made it outside to my car I touched the doughnuts & realized that they were ice cold. So when I went back into the store to advise the clerk, she stated that the only thing she could do was place them in the microwave. As she took my box to the back, she then came back and stated that the microwave was broken & she was advised by her manager "Cassandra" that they were not allowed to warm doughnuts up for customers. So as I proceeded to ask for a fresh batch of doughnut holes (as the HOT light was on) she stated that they didn't have any and the only ones they had were the one's that they made at *:**am this morning. Very upset at this time I requested a full refund. The clerk then took the doughnut box from me &
GetHuman:让我们量化一下您与Krispy Kreme联系的经验。在1到5的范围内,如何轻松解决Krispy Kreme问题?
~Ms.Wade:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ms.Wade:在沟通方面,我会给他们五分之三的one。
GetHuman:Krispy Kreme快速有效地解决问题的能力又如何呢?
~Ms.Wade:为此,我要说出五分之二的five。
GetHuman:最后-对其他Krispy Kreme客户有何建议?
~Ms.Wade:在一天中的早些时候或深夜给他们打电话。不要忘记Krispy Kreme可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ms.Wade在November 9th, 2017发生的Krispy Kreme客户服务问题中得到了一些有用的反馈和措辞。