Kraft Foods: Kraft is removing artificial food coloring only...
GetHuman用户~Mary Ann来自November 18th, 2017的Kraft Foods条客户评论
~Mary Ann案的背景
GetHuman:~Mary Ann-您能告诉我们其他Kraft Foods个客户何时提起诉讼吗?
~Mary Ann:Yeah。在November 11th上是late at night。
GetHuman:您是否接触到Kraft Foods,如果可以,怎么做?
GetHuman:这些常见的Kraft Foods客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mary Ann 常见 Kraft Foods 问题的列表)
~Mary Ann:“ Complaint”是我尝试使用to call的原因。
~Mary Ann对Kraft Foods客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kraft Foods客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mary Ann:Kraft is removing artificial food coloring only from the macaroni & cheese products they market towards children. I asked why they are ignoring adults like me who are allergic to artificial coloring. After putting me on hold & getting back to me, the rep said they plan to do this for the other products after they see how well it is rec'd for the children's products. I find this unacceptable & don't know why they are waiting. I told him to pass my comments on (who know if he will?).
GetHuman:让我们量化一下您与Kraft Foods联系的经验。在1到5的范围内,如何轻松解决Kraft Foods问题?
~Mary Ann:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mary Ann:在沟通方面,我会给他们五分之三的four。
GetHuman:Kraft Foods快速有效地解决问题的能力又如何呢?
~Mary Ann:为此,我要说出五分之二的five。
GetHuman:最后-对其他Kraft Foods客户有何建议?
~Mary Ann:在一天中的早些时候或深夜给他们打电话。不要忘记Kraft Foods可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mary Ann在November 11th, 2017发生的Kraft Foods客户服务问题中得到了一些有用的反馈和措辞。