Kohls.com: Jeez.. Why cant kohls' hire enough holiday work...
GetHuman用户~Nathan来自noviembre 19º, 2017的Kohls.com条客户评论
~Nathan案的背景
GetHuman:~Nathan-您能告诉我们其他Kohls.com个客户何时提起诉讼吗?
~Nathan:Yup。在noviembre 13º上是middle of the night。
GetHuman:您是否接触到Kohls.com,如果可以,怎么做?
GetHuman:这些常见的Kohls.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Nathan 常见 Kohls.com 问题的列表)
~Nathan:“ Complaint”是我尝试使用to call的原因。
~Nathan对Kohls.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kohls.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Nathan:Jeez.. Why cant kohls' hire enough holiday workers? Its been eleven days since I placed an order and all they have is a shipping label generated * days ago. How many days do they take to turn the item over to Fedex after generating the label? apparently- it could be any number of days?! After getting no reply to emails, I called customer care and the girl took the order number and then I could hear her laughing and talking to her colleague (Leon) in a different language while I was on call! She hardly understood what I was trying to say and did not show interest.. after a while she said, she will transfer me to another dept. What a bizarre experience..
GetHuman:让我们量化一下您与Kohls.com联系的经验。在1到5的范围内,如何轻松解决Kohls.com问题?
~Nathan:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Nathan:在沟通方面,我会给他们五分之三的one。
GetHuman:Kohls.com快速有效地解决问题的能力又如何呢?
~Nathan:为此,我要说出五分之二的one。
GetHuman:最后-对其他Kohls.com客户有何建议?
~Nathan:尽早或晚些时候与他们打交道。不要忘记Kohls.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Nathan在noviembre 13º, 2017发生的Kohls.com客户服务问题中得到了一些有用的反馈和措辞。