Kodak: I was always having to clean the print heads be...
GetHuman用户~ldygma来自November 25th, 2017的Kodak条客户评论
~ldygma案的背景
GetHuman：~ldygma-您能告诉我们其他Kodak个客户何时提起诉讼吗？
~ldygma：Yup。在November 22nd上是morning。
GetHuman：您是否接触到Kodak，如果可以，怎么做？
~ldygma：我使用在GetHuman Kodak客户服务联系信息页面上找到的live chat：联系Kodak客户服务 GetHuman：这些常见的Kodak客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ldygma 常见 Kodak 问题的列表）
~ldygma：“ Repairs”是我尝试使用to contact的原因。
~ldygma对Kodak客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kodak客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ldygma：I was always having to clean the print heads before printing most jobs and ink needed changed to often. I couldn't get the FAX working and finally when it broke down after just a little over a year. Of course when warranty runs out I needed to call Customer Service. They are in Korea and offered to replace it at a low cost with a free print head. I agreed at first and gave my number and then started thinking how I really didn't like the printer anyway and they were sending a refurbished one so I canceled and they were supposedly canceling my order as we spoke but they didn't and I got the printer. I didn't open it and called them back and asked for a shipping label to return it but they said no. I called multiple times with them telling me that someone on a higher level would return my call and never did. I was also told that Kodak does not give refund under any circumstances but if I paid to ship it back they would in my case. Shipping it back would cost me a bundle so I called Fed X
GetHuman：让我们量化一下您与Kodak联系的经验。在1到5的范围内，如何轻松解决Kodak问题？
~ldygma：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ldygma：在沟通方面，我会给他们五分之三的three。
GetHuman：Kodak快速有效地解决问题的能力又如何呢？
~ldygma：为此，我要说出五分之二的four。
GetHuman：最后-对其他Kodak客户有何建议？
~ldygma：尽早或晚些时候与他们打交道。不要忘记Kodak可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ldygma在November 22nd, 2017发生的Kodak客户服务问题中得到了一些有用的反馈和措辞。