Kobo Books: The people on this help line are not very knowl...
GetHuman用户~anonymous来自November 25th, 2017的Kobo Books条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他Kobo Books个客户何时提起诉讼吗？
~anonymous：Yes。在November 22nd上是morning。
GetHuman：您是否接触到Kobo Books，如果可以，怎么做？
GetHuman：这些常见的Kobo Books客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 Kobo Books 问题的列表）
~anonymous：“ Cancel order”是我尝试使用to contact的原因。
~anonymous对Kobo Books客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kobo Books客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：The people on this help line are not very knowledgeable about computers or Kobo. They all read from scripts and when the script does not match your issue you get brushed off. * *We can not download the books in our Kobo account to our computer even though I am using all the software they recommend. When we asked for a refund the manager When my wife asked to speak to a manager, started by insulting her and growing ever more rude.**I will not ever buy another e-reader or book from Kobo, since they told us that Kobo will only allow you to download the book you ourchase for * year. After that year they remove access to the book. Where does it say that in the policy?
GetHuman：让我们量化一下您与Kobo Books联系的经验。在1到5的范围内，如何轻松解决Kobo Books问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的two。
GetHuman：Kobo Books快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Kobo Books客户有何建议？
~anonymous：尽早或晚些时候与他们打交道。不要忘记Kobo Books可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 22nd, 2017发生的Kobo Books客户服务问题中得到了一些有用的反馈和措辞。