Kmart: Store to store call about item resulted in unne...
GetHuman用户GetHuman-hirzelr来自December 1st, 2017的Kmart条客户评论
GetHuman-hirzelr案的背景
GetHuman：GetHuman-hirzelr-您能告诉我们其他Kmart个客户何时提起诉讼吗？
GetHuman-hirzelr：Yup。在November 25th上是middle of the night。
GetHuman：您是否接触到Kmart，如果可以，怎么做？
GetHuman-hirzelr：我使用了我在GetHuman Kmart客户电话号码页面上找到的866-562-7848号码：Kmart客户服务电话号码 GetHuman：这些常见的Kmart客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-hirzelr 常见 Kmart 问题的列表）
GetHuman-hirzelr：“ Make a purchase”是我尝试使用to call的原因。
GetHuman-hirzelr对Kmart客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kmart客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-hirzelr：Store to store call about item resulted in unnecessary trip for item that wasn't available.
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-hirzelr：Hi! I went to the Macon Rd. (Columbus, Ga) store looking for January's Love Inspired Historical (LIH) books on ****, only to find they hadn't gotten them in yet. I had a lady at the service desk call to find out if the other store in town had them. It took quite a while, and * calls. She was told that they had them. I went to the other store, only to find out they had November's LIH books on the shelf, instead. It was frustrating. * Not only that, when I showed them the coupon postcard I'd received in the mail *Members get $** back in points! Exp. *******)*, they said that even though it didn't say so, the coupon probably wouldn't work on the books. That was even more aggravating. I left without buying anything, to get the books from your competition. I would prefer buying from your stores, as I'd like you to stay in business. Please make it easier! Thanks!
GetHuman：让我们量化一下您与Kmart联系的经验。在1到5的范围内，如何轻松解决Kmart问题？
GetHuman-hirzelr：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-hirzelr：在沟通方面，我会给他们五分之三的three。
GetHuman：Kmart快速有效地解决问题的能力又如何呢？
GetHuman-hirzelr：为此，我要说出五分之二的two。
GetHuman：最后-对其他Kmart客户有何建议？
GetHuman-hirzelr：在一天中的早些时候或深夜给他们打电话。不要忘记Kmart可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-hirzelr在November 25th, 2017发生的Kmart客户服务问题中得到了一些有用的反馈和措辞。