Kenmore: Worst customer service experience.

GetHuman用户GetHuman-brittan16来自noviembre 29º, 2017的Kenmore条客户评论

GetHuman-brittan16案的背景

GetHuman:GetHuman-brittan16-您能告诉我们其他Kenmore个客户何时提起诉讼吗?
GetHuman-brittan16:Sure。在noviembre 26º上是late at night。
GetHuman:您是否接触到Kenmore,如果可以,怎么做?
GetHuman-brittan16:我使用了我在GetHuman Kenmore客户电话号码页面上找到的844-553-6667号码:Kenmore客户服务电话号码
GetHuman:这些常见的Kenmore客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-brittan16 常见 Kenmore 问题的列表)
GetHuman-brittan16:“ Returns”是我尝试使用to call的原因。

GetHuman-brittan16对Kenmore客户服务的评价

GetHuman:那么,您如何总结GetHuman的Kenmore客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-brittan16:Worst customer service experience.
GetHuman:您能从11/26/17发生的事情中告诉我们其他人吗?
GetHuman-brittan16:Kenmore is literally impossible to contact: *It would be nice to actually talk to somebody from KENMORE! I'm tired of talking to sears. Just because they sell this product does not mean I shouldn't be able to call the manufacturing company who built this product And let them know the problem. Sears has fixed my washer machine FOUR times in TWO months and I still can't get a replacement till they do another diagnostic (which is another two week wait) . As somebody who has worked for a tech and appliance company I know for a fact after the third attempt I am eligible for a replacement. Never will I ever spend my money on a kenmore product again. Waste of money and horrible turn around times at Sears. You guys should learn how to do better. Especially being a well known brand. And one more thing to throw in there.. I have a new home so therefore,if my laundry floor is destroyed by this product ,I know that I can sue. Problem most likely could have been solved better with an actual kenmore **P.s*If you happen to deal with the same issue, Sears reps are the unhappiest employees, they make it very well known with the attitudes they throw around.
GetHuman:让我们量化一下您与Kenmore联系的经验。在1到5的范围内,如何轻松解决Kenmore问题?
GetHuman-brittan16:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-brittan16:在沟通方面,我会给他们五分之三的one。
GetHuman:Kenmore快速有效地解决问题的能力又如何呢?
GetHuman-brittan16:为此,我要说出五分之二的two。
GetHuman:最后-对其他Kenmore客户有何建议?
GetHuman-brittan16:在一天中的早些时候或深夜给他们打电话。不要忘记Kenmore可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-brittan16在noviembre 26º, 2017发生的Kenmore客户服务问题中得到了一些有用的反馈和措辞。

Kenmore

2.17 of 5 stars | 42条评论

GetHuman-brittan16的Kenmore评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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