Kansas City Star: No one there wants to take responsibility that...
GetHuman用户~anouymous来自نوفمبر ٢٣، ٢٠١٧的Kansas City Star条客户评论
~anouymous案的背景
GetHuman:~anouymous-您能告诉我们其他Kansas City Star个客户何时提起诉讼吗?
~anouymous:Yup。在نوفمبر ١٣上是morning。
GetHuman:您是否接触到Kansas City Star,如果可以,怎么做?
GetHuman:这些常见的Kansas City Star客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anouymous 常见 Kansas City Star 问题的列表)
~anouymous:“ Delivery problem”是我尝试使用to call的原因。
~anouymous对Kansas City Star客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kansas City Star客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anouymous:No one there wants to take responsibility that their customer service reps have no idea what is going on and they say one thing and it never happens if you expect your paper on Sunday morning then that does not mean you will be satisfied getting it on Monday this has gone on for months and you can verify this by our phone number and the calls we have made and KSStar reps stating how sorry they are if they are so sorry why don't they get in their car and bring us a paper on the day we are scheduled to have it no one there takes any responsibility to making it right and even when we did cancel our subscription and requested a refund after * weeks nothing had been done so taking the paper again just to get what was due us was basically the only option and still no paper what a joke and you wonder why your delivery numbers continue to shrink, I plan to call one of the TV stations and also make this complaint
GetHuman:让我们量化一下您与Kansas City Star联系的经验。在1到5的范围内,如何轻松解决Kansas City Star问题?
~anouymous:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anouymous:在沟通方面,我会给他们五分之三的three。
GetHuman:Kansas City Star快速有效地解决问题的能力又如何呢?
~anouymous:为此,我要说出五分之二的one。
GetHuman:最后-对其他Kansas City Star客户有何建议?
~anouymous:在一天中的早些时候或深夜给他们打电话。不要忘记Kansas City Star可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anouymous在نوفمبر ١٣، ٢٠١٧发生的Kansas City Star客户服务问题中得到了一些有用的反馈和措辞。