KFC: dispute over food
GetHuman用户GetHuman-randbcox来自Dezember 7., 2017的KFC条客户评论
GetHuman-randbcox案的背景
GetHuman：GetHuman-randbcox-您能告诉我们其他KFC个客户何时提起诉讼吗？
GetHuman-randbcox：Yes I can。在Dezember 1.上是morning。
GetHuman：您是否接触到KFC，如果可以，怎么做？
GetHuman-randbcox：我使用了我在GetHuman KFC客户电话号码页面上找到的800-225-5532号码：KFC客户服务电话号码 GetHuman：这些常见的KFC客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-randbcox 常见 KFC 问题的列表）
GetHuman-randbcox：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-randbcox对KFC客户服务的评价
GetHuman：那么，您如何总结GetHuman的KFC客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-randbcox：dispute over food
GetHuman：您能从12/01/17发生的事情中告诉我们其他人吗？
GetHuman-randbcox：Yesterday I stopped by the KFC on Western Ave. in Knoxville, TN. I went through the drive thru and purchased the $** meal. The lady told me they had "no biscuits" so I asked if I could have an extra side instead. She agreed. When I pulled up to the window, she took my card and asked me to pull forward and wait. After an unusually long wait, she brought my food to me. Upon arriving home, I found only * side dishes and a meal box that consisted of * wings, * thigh, * cookies and * individual sides. Because it was pouring rain and rush hour traffic was horrible, I called ahead and spoke to Vanessa. She told me to come back and she would fix the problem. I went to the drive thru but was told I would have to park and come in the store despite the pouring rain. Even though she knew I was there (there was only * customer in the store) I was ignored for several minutes. Finally a young lady asked me "is this for here or to go". I explained the situation and she went to tell Vanessa, who appeared to be quite agitated. I was hatefully told I would have to produce a receipt (which I did not receive) in order to obtain the food. I explained I was given no receipt but could show her the transaction on my cell phone through online banking. She refused to accept that proof and asked me to produce the food. I told her I had left the sides at home (I did not receive the extra one) and the other food was in my van since I knew it was against health regulations to return it. Apparently, she did not want to brave the rain anymore than I did to retrieve the box. She then asked me the name of the person who took my order. I did not know but explained it had only been about ** minutes and since my order was unusual (extra side because they had no biscuits) that the person should remember me. She told me if I could not tell her who served me, she could not help me. At this point, I had already spent close to ** minutes trying to feed my family. I told her I would pay for more chicken and request a refund from corporate based on the bank information I showed her. She walked away and I waited almost * minutes for someone to take the second order. Again, there was only * customer in the store and they were waiting for their food. Upon ordering my food, I watched as they filled * orders for drive thru customers before they even began mine. By that time, they were out of wings and I was told I would have to wait. When she finally brought my chicken, she told me her name was Vanessa McCoy and she was not concerned about my contacting corporate because "they know me". Overall, it took over an hour to purchase my family's meal. I have my banking information scanned into the computer and can forward it to you if necessary.
GetHuman：让我们量化一下您与KFC联系的经验。在1到5的范围内，如何轻松解决KFC问题？
GetHuman-randbcox：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-randbcox：在沟通方面，我会给他们五分之三的five。
GetHuman：KFC快速有效地解决问题的能力又如何呢？
GetHuman-randbcox：为此，我要说出五分之二的two。
GetHuman：最后-对其他KFC客户有何建议？
GetHuman-randbcox：在一天中的早些时候或深夜给他们打电话。不要忘记KFC可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-randbcox在Dezember 1., 2017发生的KFC客户服务问题中得到了一些有用的反馈和措辞。