Juniper Bank (Mastercard): Juniper customer service told me there was a re...
GetHuman用户~fairdocks来自Oktober 31, 2017的Juniper Bank (Mastercard)条客户评论
~fairdocks案的背景
GetHuman:~fairdocks-您能告诉我们其他Juniper Bank (Mastercard)个客户何时提起诉讼吗?
~fairdocks:Yes I can。在Oktober 23上是middle of the night。
GetHuman:您是否接触到Juniper Bank (Mastercard),如果可以,怎么做?
GetHuman:这些常见的Juniper Bank (Mastercard)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~fairdocks 常见 Juniper Bank (Mastercard) 问题的列表)
~fairdocks:“ Setup an account”是我尝试使用to call的原因。
~fairdocks对Juniper Bank (Mastercard)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Juniper Bank (Mastercard)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~fairdocks:Juniper customer service told me there was a residual charge of .** after I paid the balance in full. This let to a fee of *.** on the next statement. They kept insisting that I need to pay. I was put thru to a supervisor and after waiting ten minutes and hearing music, someone came on and asked me if I could hold a little longer. I said yes. After another minute of music I was cut off. I called back and had to go thru the process again. Finally the supervisor removed the charge.
GetHuman:让我们量化一下您与Juniper Bank (Mastercard)联系的经验。在1到5的范围内,如何轻松解决Juniper Bank (Mastercard)问题?
~fairdocks:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~fairdocks:在沟通方面,我会给他们五分之三的three。
GetHuman:Juniper Bank (Mastercard)快速有效地解决问题的能力又如何呢?
~fairdocks:为此,我要说出五分之二的four。
GetHuman:最后-对其他Juniper Bank (Mastercard)客户有何建议?
~fairdocks:在一天中的早些时候或深夜给他们打电话。不要忘记Juniper Bank (Mastercard)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~fairdocks在Oktober 23, 2017发生的Juniper Bank (Mastercard)客户服务问题中得到了一些有用的反馈和措辞。