Joy Systems: The only other time I've been this frustrated i...
GetHuman用户~Heather M来自novembre 22, 2017的Joy Systems条客户评论
~Heather M案的背景
GetHuman：~Heather M-您能告诉我们其他Joy Systems个客户何时提起诉讼吗？
~Heather M：Yup。在novembre 19上是middle of the night。
GetHuman：您是否接触到Joy Systems，如果可以，怎么做？
GetHuman：这些常见的Joy Systems客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Heather M 常见 Joy Systems 问题的列表）
~Heather M：“ Technical support”是我尝试使用to call的原因。
~Heather M对Joy Systems客户服务的评价
GetHuman：那么，您如何总结GetHuman的Joy Systems客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Heather M：The only other time I've been this frustrated is with a government website. My computer, ordered from TigerDirect, wouldn't boot from initial hookup. After turning it on and off ** times, it finally booted up. I hoped it was just a rough start to my new-to-me computer. I've gotten refurbs from TD before and was very happy. But, after setting up the computer, and shutting it down for the night, it hasn't booted up since. That was * weeks ago. Emails to Joy Systems wound up in more emails and forwards, and eventually the instruction for me to call the CS line. I waited for ** minutes and was hung up on when their operation shut down for the day. *All of the people that I emailed and one of them couldn't follow up with a simple email? And after waiting for ** minutes on the phone, they couldn't just answer the call and take down a few notes to call me back in the morning? Very unpleaseant company to deal with so far, and I just want to be done with them by now. I don't have the kind of ti
GetHuman：让我们量化一下您与Joy Systems联系的经验。在1到5的范围内，如何轻松解决Joy Systems问题？
~Heather M：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Heather M：在沟通方面，我会给他们五分之三的three。
GetHuman：Joy Systems快速有效地解决问题的能力又如何呢？
~Heather M：为此，我要说出五分之二的two。
GetHuman：最后-对其他Joy Systems客户有何建议？
~Heather M：在一天中的早些时候或深夜给他们打电话。不要忘记Joy Systems可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Heather M在novembre 19, 2017发生的Joy Systems客户服务问题中得到了一些有用的反馈和措辞。