Joy Systems: The only other time I've been this frustrated i...
GetHuman用户~Heather M来自نوفمبر ٢٢، ٢٠١٧的Joy Systems条客户评论
~Heather M案的背景
GetHuman:~Heather M-您能告诉我们其他Joy Systems个客户何时提起诉讼吗?
~Heather M:Yup。在نوفمبر ١٩上是middle of the night。
GetHuman:您是否接触到Joy Systems,如果可以,怎么做?
GetHuman:这些常见的Joy Systems客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Heather M 常见 Joy Systems 问题的列表)
~Heather M:“ Technical support”是我尝试使用to call的原因。
~Heather M对Joy Systems客户服务的评价
GetHuman:那么,您如何总结GetHuman的Joy Systems客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Heather M:The only other time I've been this frustrated is with a government website. My computer, ordered from TigerDirect, wouldn't boot from initial hookup. After turning it on and off ** times, it finally booted up. I hoped it was just a rough start to my new-to-me computer. I've gotten refurbs from TD before and was very happy. But, after setting up the computer, and shutting it down for the night, it hasn't booted up since. That was * weeks ago. Emails to Joy Systems wound up in more emails and forwards, and eventually the instruction for me to call the CS line. I waited for ** minutes and was hung up on when their operation shut down for the day. *All of the people that I emailed and one of them couldn't follow up with a simple email? And after waiting for ** minutes on the phone, they couldn't just answer the call and take down a few notes to call me back in the morning? Very unpleaseant company to deal with so far, and I just want to be done with them by now. I don't have the kind of ti
GetHuman:让我们量化一下您与Joy Systems联系的经验。在1到5的范围内,如何轻松解决Joy Systems问题?
~Heather M:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Heather M:在沟通方面,我会给他们五分之三的three。
GetHuman:Joy Systems快速有效地解决问题的能力又如何呢?
~Heather M:为此,我要说出五分之二的two。
GetHuman:最后-对其他Joy Systems客户有何建议?
~Heather M:在一天中的早些时候或深夜给他们打电话。不要忘记Joy Systems可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Heather M在نوفمبر ١٩، ٢٠١٧发生的Joy Systems客户服务问题中得到了一些有用的反馈和措辞。