John Hancock: This cust service person was rude and mean. thi...
GetHuman用户GetHuman-367019来自novembre 21, 2017的John Hancock条客户评论
GetHuman-367019案的背景
GetHuman:GetHuman-367019-您能告诉我们其他John Hancock个客户何时提起诉讼吗?
GetHuman-367019:Yes。在novembre 19上是middle of the night。
GetHuman:您是否接触到John Hancock,如果可以,怎么做?
GetHuman:这些常见的John Hancock客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-367019 常见 John Hancock 问题的列表)
GetHuman-367019:“ Get financial advice”是我尝试使用to call的原因。
GetHuman-367019对John Hancock客户服务的评价
GetHuman:那么,您如何总结GetHuman的John Hancock客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-367019:This cust service person was rude and mean. this is not the first time I have had problems with the service Reps at John Hancock, someone should put them in check, I called in with a simple question and was basically told they did not know and that I shouldn't worry about my issue, I have an insurance agent and even he can't get an answer from them about my issue,REALLY? MAYBE THE BBB CAN FIND OUT WHAT THEIR PROBLEM IS.
GetHuman:让我们量化一下您与John Hancock联系的经验。在1到5的范围内,如何轻松解决John Hancock问题?
GetHuman-367019:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-367019:在沟通方面,我会给他们五分之三的two。
GetHuman:John Hancock快速有效地解决问题的能力又如何呢?
GetHuman-367019:为此,我要说出五分之二的one。
GetHuman:最后-对其他John Hancock客户有何建议?
GetHuman-367019:在一天中的早些时候或深夜给他们打电话。不要忘记John Hancock可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-367019在novembre 19, 2017发生的John Hancock客户服务问题中得到了一些有用的反馈和措辞。