John Hancock: The person with whom I dealt was friendly and h...
GetHuman用户~Disappointed来自November 22., 2017的John Hancock条客户评论
~Disappointed案的背景
GetHuman：~Disappointed-您能告诉我们其他John Hancock个客户何时提起诉讼吗？
~Disappointed：Yes。在November 18.上是afternoon。
GetHuman：您是否接触到John Hancock，如果可以，怎么做？
GetHuman：这些常见的John Hancock客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Disappointed 常见 John Hancock 问题的列表）
~Disappointed：“ Get financial advice”是我尝试使用to call的原因。
~Disappointed对John Hancock客户服务的评价
GetHuman：那么，您如何总结GetHuman的John Hancock客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Disappointed：The person with whom I dealt was friendly and helpful. However, I did not have the policy number handy (in a lockbox in my bank) and the system was unable to identify me by name and address. No policy number, no service. This is the most incompetently designed system I have ever seen. It should err on the side of the customer. So, although the service was cordial and competent, the system was abysmal. If my policy is cancelled I will never deal with John Hancock again.
GetHuman：让我们量化一下您与John Hancock联系的经验。在1到5的范围内，如何轻松解决John Hancock问题？
~Disappointed：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Disappointed：在沟通方面，我会给他们五分之三的two。
GetHuman：John Hancock快速有效地解决问题的能力又如何呢？
~Disappointed：为此，我要说出五分之二的one。
GetHuman：最后-对其他John Hancock客户有何建议？
~Disappointed：在一天中的早些时候或深夜给他们打电话。不要忘记John Hancock可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Disappointed在November 18., 2017发生的John Hancock客户服务问题中得到了一些有用的反馈和措辞。