John Hancock: JH has proven it is outdated and poorly run. W...
GetHuman用户~Sad for Dad Who Did Trust JH来自November 12., 2017的John Hancock条客户评论
~Sad for Dad Who Did Trust JH案的背景
GetHuman：~Sad for Dad Who Did Trust JH-您能告诉我们其他John Hancock个客户何时提起诉讼吗？
~Sad for Dad Who Did Trust JH：Yes I can。在November 9.上是middle of the night。
GetHuman：您是否接触到John Hancock，如果可以，怎么做？
~Sad for Dad Who Did Trust JH：我使用了我在GetHuman John Hancock客户电话号码页面上找到的800-333-0963号码：John Hancock客户服务电话号码 GetHuman：这些常见的John Hancock客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sad for Dad Who Did Trust JH 常见 John Hancock 问题的列表）
~Sad for Dad Who Did Trust JH：“ Get financial advice”是我尝试使用to call的原因。
~Sad for Dad Who Did Trust JH对John Hancock客户服务的评价
GetHuman：那么，您如何总结GetHuman的John Hancock客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sad for Dad Who Did Trust JH：JH has proven it is outdated and poorly run. What could be worse when investing? I've discussed my need for tax*purchase*sales histories with * service reps - all courteous, etc but without solutions. Unfortunately, JH has not updated electronically in a serious, secure manner which impedes past customer information with any ease or precision. The final solution always comes down to the customer - never again potential, of course - conceding and losing. Many excuses, not one sign of using complaints to improve. Lots of defensive excuses and happily stuck in the **th century.
GetHuman：让我们量化一下您与John Hancock联系的经验。在1到5的范围内，如何轻松解决John Hancock问题？
~Sad for Dad Who Did Trust JH：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sad for Dad Who Did Trust JH：在沟通方面，我会给他们五分之三的four。
GetHuman：John Hancock快速有效地解决问题的能力又如何呢？
~Sad for Dad Who Did Trust JH：为此，我要说出五分之二的three。
GetHuman：最后-对其他John Hancock客户有何建议？
~Sad for Dad Who Did Trust JH：在一天中的早些时候或深夜给他们打电话。不要忘记John Hancock可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sad for Dad Who Did Trust JH在November 9., 2017发生的John Hancock客户服务问题中得到了一些有用的反馈和措辞。