John Hancock: I worked in insurance for ** years, and I know...
GetHuman用户~Ms. Knight来自November 8th, 2017的John Hancock条客户评论
~Ms. Knight案的背景
GetHuman：~Ms. Knight-您能告诉我们其他John Hancock个客户何时提起诉讼吗？
~Ms. Knight：Yeah。在November 2nd上是afternoon。
GetHuman：您是否接触到John Hancock，如果可以，怎么做？
GetHuman：这些常见的John Hancock客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ms. Knight 常见 John Hancock 问题的列表）
~Ms. Knight：“ Get financial advice”是我尝试使用to call的原因。
~Ms. Knight对John Hancock客户服务的评价
GetHuman：那么，您如何总结GetHuman的John Hancock客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ms. Knight：I worked in insurance for ** years, and I know what good service and what it means. John Hancock's staff has been - ***% of the time - incompetent. If I had not undertaken the time and expense of using certified mail, they would have had me re-send every correspondence I sent them. THey do NOT communicate. You have to call them. They take one step, but do not notify you of the outcome. When you call to find out what the outcome was, you will find that they have lost*can't find the information that has already been sent. I do not exaggerate.**DO NOT EVER BUY THIS INSURANCE.
GetHuman：让我们量化一下您与John Hancock联系的经验。在1到5的范围内，如何轻松解决John Hancock问题？
~Ms. Knight：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ms. Knight：在沟通方面，我会给他们五分之三的three。
GetHuman：John Hancock快速有效地解决问题的能力又如何呢？
~Ms. Knight：为此，我要说出五分之二的two。
GetHuman：最后-对其他John Hancock客户有何建议？
~Ms. Knight：在一天中的早些时候或深夜给他们打电话。不要忘记John Hancock可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ms. Knight在November 2nd, 2017发生的John Hancock客户服务问题中得到了一些有用的反馈和措辞。