Jersey Central Power & Light (JCP&L): Useless. I find it utterly impossible to belie...
GetHuman用户~lauren来自November 6, 2017的Jersey Central Power & Light (JCP&L)条客户评论
~lauren案的背景
GetHuman:~lauren-您能告诉我们其他Jersey Central Power & Light (JCP&L)个客户何时提起诉讼吗?
~lauren:Yes。在Oktober 29上是evening。
GetHuman:您是否接触到Jersey Central Power & Light (JCP&L),如果可以,怎么做?
GetHuman:这些常见的Jersey Central Power & Light (JCP&L)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lauren 常见 Jersey Central Power & Light (JCP&L) 问题的列表)
~lauren:“ Lower my bill”是我尝试使用to call的原因。
~lauren对Jersey Central Power & Light (JCP&L)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Jersey Central Power & Light (JCP&L)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lauren:Useless. I find it utterly impossible to believe that customer service has no clue when power will be restored to my mother's home. After almost * days of no power, JCP&L should have assessed the problem enough to know what is wrong and how long it will take to fix it. They should know when they are scheduled to work on the problem. These two pieces of information are all they need in order to give a proper estimate of when the power will be fixed. An answer of "Ma'am, ma'am it will be fixed within a week" is useless and a non-answer.
GetHuman:让我们量化一下您与Jersey Central Power & Light (JCP&L)联系的经验。在1到5的范围内,如何轻松解决Jersey Central Power & Light (JCP&L)问题?
~lauren:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lauren:在沟通方面,我会给他们五分之三的three。
GetHuman:Jersey Central Power & Light (JCP&L)快速有效地解决问题的能力又如何呢?
~lauren:为此,我要说出五分之二的two。
GetHuman:最后-对其他Jersey Central Power & Light (JCP&L)客户有何建议?
~lauren:在一天中的早些时候或深夜给他们打电话。不要忘记Jersey Central Power & Light (JCP&L)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lauren在Oktober 29, 2017发生的Jersey Central Power & Light (JCP&L)客户服务问题中得到了一些有用的反馈和措辞。