Jersey Central Power & Light (JCP&L): Customer service of Jersey Central Power & Ligh...
GetHuman用户~RSG来自novembre 12º, 2017的Jersey Central Power & Light (JCP&L)条客户评论
~RSG案的背景
GetHuman：~RSG-您能告诉我们其他Jersey Central Power & Light (JCP&L)个客户何时提起诉讼吗？
~RSG：Yes I can。在novembre 5º上是morning。
GetHuman：您是否接触到Jersey Central Power & Light (JCP&L)，如果可以，怎么做？
GetHuman：这些常见的Jersey Central Power & Light (JCP&L)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~RSG 常见 Jersey Central Power & Light (JCP&L) 问题的列表）
~RSG：“ Change appointment”是我尝试使用to call的原因。
~RSG对Jersey Central Power & Light (JCP&L)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Jersey Central Power & Light (JCP&L)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~RSG：Customer service of Jersey Central Power & Light Company (JCP&L) is a big JOKE. It took me * hours to get somebody on customer service line. I called the customer service and instead of waiting, decided to use call back feature. I got the call back after ** min, somebody took my information and told me that she is going to transfer me to "account opening department" and when she transferred me, I was again put on hold. I again decided the "call back" feature. I got the call back after ** min, but when I picked up the phone, pressed * as per the instruction, nobody was on the other side and voice message again told me to hold. After ** min, somebody answered and again took my information and told me that she is transferring to "account opening". Again wait of ** min, but this time I was prepared to hold. The overall experience was just a BIG JOKE.**I was earlier with PSE&G and that was the best utility company I have worked with.
GetHuman：让我们量化一下您与Jersey Central Power & Light (JCP&L)联系的经验。在1到5的范围内，如何轻松解决Jersey Central Power & Light (JCP&L)问题？
~RSG：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~RSG：在沟通方面，我会给他们五分之三的five。
GetHuman：Jersey Central Power & Light (JCP&L)快速有效地解决问题的能力又如何呢？
~RSG：为此，我要说出五分之二的four。
GetHuman：最后-对其他Jersey Central Power & Light (JCP&L)客户有何建议？
~RSG：在一天中的早些时候或深夜给他们打电话。不要忘记Jersey Central Power & Light (JCP&L)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~RSG在novembre 5º, 2017发生的Jersey Central Power & Light (JCP&L)客户服务问题中得到了一些有用的反馈和措辞。