Jacksonville Electric Authority: I called JEA.and spoke with. Jodi. This was the...

GetHuman用户~Christie G来自November 23rd, 2017的Jacksonville Electric Authority条客户评论

~Christie G案的背景

GetHuman:~Christie G-您能告诉我们其他Jacksonville Electric Authority个客户何时提起诉讼吗?
~Christie G:Yes。在November 21st上是late at night。
GetHuman:您是否接触到Jacksonville Electric Authority,如果可以,怎么做?
~Christie G:我使用了我在GetHuman Jacksonville Electric Authority客户电话号码页面上找到的800-683-5542号码:Jacksonville Electric Authority客户服务电话号码
GetHuman:这些常见的Jacksonville Electric Authority客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Christie G 常见 Jacksonville Electric Authority 问题的列表)
~Christie G:“ Meter reading”是我尝试使用to call的原因。

~Christie G对Jacksonville Electric Authority客户服务的评价

GetHuman:那么,您如何总结GetHuman的Jacksonville Electric Authority客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Christie G:I called JEA.and spoke with. Jodi. This was the worst customer service I have ever received the reason for my call was that a JEA representative showed up at my house to disconnect my service stating that I did not pay my bill this was on a Thursday and I had paid my bill on Monday I did have an outstanding balancefor a security deposit in excess of ***dollarswhich JEA tapped on because I had one payment returnedthis was the first time I had a payment returned over ** years of being a customer however I called JEA two weeks prior and set up a payment arrangement for the security depositwhen I call jay and spoke with jodyshe would not let me talk she continued to speak over me and basically called me a liar and stated that I never set up the payment arrangement she was rude and condescending I plan on filing a complaint against her as she herself stated that all their calls are recorded
GetHuman:让我们量化一下您与Jacksonville Electric Authority联系的经验。在1到5的范围内,如何轻松解决Jacksonville Electric Authority问题?
~Christie G:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Christie G:在沟通方面,我会给他们五分之三的four。
GetHuman:Jacksonville Electric Authority快速有效地解决问题的能力又如何呢?
~Christie G:为此,我要说出五分之二的three。
GetHuman:最后-对其他Jacksonville Electric Authority客户有何建议?
~Christie G:在一天中的早些时候或深夜给他们打电话。不要忘记Jacksonville Electric Authority可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Christie G在November 21st, 2017发生的Jacksonville Electric Authority客户服务问题中得到了一些有用的反馈和措辞。

Jacksonville Electric Authority

4.00 of 5 stars | 31条评论

~Christie G的Jacksonville Electric Authority评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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