JCPenney: I have tried so many times to reach you people...

GetHuman用户~rnormore@rogers.com来自November 14., 2017的JCPenney条客户评论

~rnormore@rogers.com案的背景

GetHuman:~rnormore@rogers.com-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~rnormore@rogers.com:Yes。在November 7.上是evening。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
~rnormore@rogers.com:我使用了我在GetHuman JCPenney客户电话号码页面上找到的800-322-1189号码:JCPenney客户服务电话号码
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rnormore@rogers.com 常见 JCPenney 问题的列表)
~rnormore@rogers.com:“ Change order”是我尝试使用to call的原因。

~rnormore@rogers.com对JCPenney客户服务的评价

GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rnormore@rogers.com:I have tried so many times to reach you people and it is almost impossible to speak with someone I had a credit card from you people and have paid it of and cancelled my card I am so annoyed I can hardly speak I recieved another bill from you people again today telling me I owe $**.** I paid the $**.** on ******** and you recieved it on Jan ******* why did I get a bill stating I owe another $**.** and would be charged another $**.** if I didn't pay it I have delt with Kohl's for years and NEVER had trouble with them or late pay charges what is up with you people I am very annoyed at this point would you please let me know how I owe another $**.** I have my receipts that I paid and know you recieved the payment what is going on here I may be a Canadian but am not stupid **Rose Normore
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~rnormore@rogers.com:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rnormore@rogers.com:在沟通方面,我会给他们五分之三的one。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~rnormore@rogers.com:为此,我要说出五分之二的one。
GetHuman:最后-对其他JCPenney客户有何建议?
~rnormore@rogers.com:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rnormore@rogers.com在November 7., 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。

JCPenney

2.06 of 5 stars | 80条评论

~rnormore@rogers.com的JCPenney评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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