JCP.com: I ordered a shirt off the internet.. received t...

GetHuman用户~happy customer from Santa Barb来自November 13th, 2017的JCP.com条客户评论

~happy customer from Santa Barb案的背景

GetHuman:~happy customer from Santa Barb-您能告诉我们其他JCP.com个客户何时提起诉讼吗?
~happy customer from Santa Barb:Yeah。在November 4th上是afternoon。
GetHuman:您是否接触到JCP.com,如果可以,怎么做?
~happy customer from Santa Barb:我使用在GetHuman JCP.com客户服务联系信息页面上找到的phone number:联系JCP.com客户服务
GetHuman:这些常见的JCP.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~happy customer from Santa Barb 常见 JCP.com 问题的列表)
~happy customer from Santa Barb:“ Track order”是我尝试使用to call的原因。

~happy customer from Santa Barb对JCP.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的JCP.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~happy customer from Santa Barb:I ordered a shirt off the internet.. received the wrong color, called returned did it again... got the wrong shirt again. Called again spoke to Austin in Ohio, he was so helpful and comforting and had a way that made me feel he was sincerely sorry and wanted to help. Great customer service Austin!! Thank you! My husband is the best man this weekend so lets hope Austin pulls through for us*)
GetHuman:让我们量化一下您与JCP.com联系的经验。在1到5的范围内,如何轻松解决JCP.com问题?
~happy customer from Santa Barb:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~happy customer from Santa Barb:在沟通方面,我会给他们五分之三的one。
GetHuman:JCP.com快速有效地解决问题的能力又如何呢?
~happy customer from Santa Barb:为此,我要说出五分之二的two。
GetHuman:最后-对其他JCP.com客户有何建议?
~happy customer from Santa Barb:尽早或晚些时候与他们打交道。不要忘记JCP.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~happy customer from Santa Barb在November 4th, 2017发生的JCP.com客户服务问题中得到了一些有用的反馈和措辞。

JCP.com

3.00 of 5 stars | 13条评论

~happy customer from Santa Barb的JCP.com评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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