Intuit: I had a problem with Quicken's download capabil...
GetHuman用户GetHuman-281023来自November 22, 2017的Intuit条客户评论
GetHuman-281023案的背景
GetHuman：GetHuman-281023-您能告诉我们其他Intuit个客户何时提起诉讼吗？
GetHuman-281023：Yup。在November 15上是middle of the night。
GetHuman：您是否接触到Intuit，如果可以，怎么做？
GetHuman-281023：我使用了我在GetHuman Intuit客户电话号码页面上找到的800-446-8848号码：Intuit客户服务电话号码 GetHuman：这些常见的Intuit客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-281023 常见 Intuit 问题的列表）
GetHuman-281023：“ Account Access”是我尝试使用to call的原因。
GetHuman-281023对Intuit客户服务的评价
GetHuman：那么，您如何总结GetHuman的Intuit客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-281023：I had a problem with Quicken's download capability and intuit password request. The chat service was totally inadequate. I was able to get telephone support from Quicken's institutional service. It took an hour and half to fix the problem with active x use. The chat session was totally useless in this case. When I asked Ryan to call, he indicated that this was not possible.*If Quicken provides such feeble and inadequate support services, I probably will not renew my software in the future.*Further, not only do you require consumers to constantly, upgrade their software at great expense, but you also provide no adequate type of support service.*I do not understand how you actually maintain a customer base with such inferior service.*On the other hand, Connie who provided my financial institution with support was exceptionally kind, capable and resourceful. It took me nearly * days and innumerable calls to solve this problem. CHAT DOES NOT WORK!!!!!
GetHuman：让我们量化一下您与Intuit联系的经验。在1到5的范围内，如何轻松解决Intuit问题？
GetHuman-281023：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-281023：在沟通方面，我会给他们五分之三的five。
GetHuman：Intuit快速有效地解决问题的能力又如何呢？
GetHuman-281023：为此，我要说出五分之二的four。
GetHuman：最后-对其他Intuit客户有何建议？
GetHuman-281023：在一天中的早些时候或深夜给他们打电话。不要忘记Intuit可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-281023在November 15, 2017发生的Intuit客户服务问题中得到了一些有用的反馈和措辞。