Insight Communications: Tried to call about ongoing problem with cable...
GetHuman用户~unsatisfied customer来自novembre 15, 2017的Insight Communications条客户评论
~unsatisfied customer案的背景
GetHuman:~unsatisfied customer-您能告诉我们其他Insight Communications个客户何时提起诉讼吗?
~unsatisfied customer:Yup。在novembre 12上是morning。
GetHuman:您是否接触到Insight Communications,如果可以,怎么做?
GetHuman:这些常见的Insight Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unsatisfied customer 常见 Insight Communications 问题的列表)
~unsatisfied customer:“ Service problem”是我尝试使用to call的原因。
~unsatisfied customer对Insight Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Insight Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unsatisfied customer:Tried to call about ongoing problem with cable t.v. On hold for ** minutes, then disconnected. Called back and on hold for ** minutes, then disconnected. Called sales and explained that unable to get through and salesman just put me back to same hold que!!! Hung up.
GetHuman:让我们量化一下您与Insight Communications联系的经验。在1到5的范围内,如何轻松解决Insight Communications问题?
~unsatisfied customer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unsatisfied customer:在沟通方面,我会给他们五分之三的five。
GetHuman:Insight Communications快速有效地解决问题的能力又如何呢?
~unsatisfied customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Insight Communications客户有何建议?
~unsatisfied customer:在一天中的早些时候或深夜给他们打电话。不要忘记Insight Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unsatisfied customer在novembre 12, 2017发生的Insight Communications客户服务问题中得到了一些有用的反馈和措辞。