Ikea: Sept *nd - Order Number *********I place an ord...
GetHuman用户~peter1来自November 18., 2017的Ikea条客户评论
~peter1案的背景
GetHuman:~peter1-您能告诉我们其他Ikea个客户何时提起诉讼吗?
~peter1:Yup。在November 12.上是morning。
GetHuman:您是否接触到Ikea,如果可以,怎么做?
~peter1:我使用了我在GetHuman Ikea客户电话号码页面上找到的888-888-4532号码:Ikea客户服务电话号码 GetHuman:这些常见的Ikea客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~peter1 常见 Ikea 问题的列表)
~peter1:“ Complaint”是我尝试使用to call的原因。
~peter1对Ikea客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ikea客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~peter1:Sept *nd - Order Number *********I place an order with the store - I am told they are out of stock of this particular couch and that they will call me when it arrives. I wait a week - no answer. I then call the number on the receipt (which by the way is a call center not the store because there is no way for anyone to call the store******* crazy) and they tell me they apologize for the delay and that they are going to include a complimentary delivery for the couch - I am happy can't wait! Yet they never call to schedule. I call one week later on the **th and am asking when the is delivery going to happen? The customer service rep doesn't answer my question and I ask for a manager and she literally laughs on the phone - puts me on hold and then drops the call******* Is this great service? Ya right******* **Couple hours pass and I call again - they spent ** min trying to figure out my order and ask me what happened - the girl puts me on hold and after ** minutes of waiting the call is dr
GetHuman:让我们量化一下您与Ikea联系的经验。在1到5的范围内,如何轻松解决Ikea问题?
~peter1:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~peter1:在沟通方面,我会给他们五分之三的four。
GetHuman:Ikea快速有效地解决问题的能力又如何呢?
~peter1:为此,我要说出五分之二的five。
GetHuman:最后-对其他Ikea客户有何建议?
~peter1:在一天中的早些时候或深夜给他们打电话。不要忘记Ikea可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~peter1在November 12., 2017发生的Ikea客户服务问题中得到了一些有用的反馈和措辞。