As much as I enjoy going to IKEA, sadly, their...
GetHuman用户~TIM来自November 26, 2017的Ikea条客户评论
~TIM案的背景
GetHuman:~TIM-您能告诉我们其他Ikea个客户何时提起诉讼吗?
~TIM:Yeah。在November 22上是afternoon。
GetHuman:您是否接触到Ikea,如果可以,怎么做?
~TIM:我使用了我在GetHuman Ikea客户电话号码页面上找到的888-888-4532号码:Ikea客户服务电话号码 GetHuman:这些常见的Ikea客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TIM 常见 Ikea 问题的列表)
~TIM:“ Cancel order”是我尝试使用to call的原因。
~TIM对Ikea客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ikea客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TIM:As much as I enjoy going to IKEA, sadly, their customer service leaves a lot to be desired. This is the second time I have experienced their "Customer Service" at work and find it lacking to say the very least. It is a most discouraging and frustrating experience.**I drove the hour* to IKEA to purchase a dining set only to learn that the chairs were out of stock. When inquiring, I was told a new shipment would be coming in on Friday, and that I should call Friday morning to be sure they were really delivered before driving back up the hour*. I called on Friday but was unable to reach anyone. I also tried the chat option, "Talk to Anna" to see if our chairs were now in stock, but that was a hopeless endeavor. I finally contacted Customer Service where I waited on hold neigh on forever. I was finally able to speak to a representative who looked up the item and confirmed that the chairs were to be delivered not on Friday but on Sunday since the shipment was delayed due to weather
GetHuman:让我们量化一下您与Ikea联系的经验。在1到5的范围内,如何轻松解决Ikea问题?
~TIM:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TIM:在沟通方面,我会给他们五分之三的four。
GetHuman:Ikea快速有效地解决问题的能力又如何呢?
~TIM:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ikea客户有何建议?
~TIM:在一天中的早些时候或深夜给他们打电话。不要忘记Ikea可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TIM在November 22, 2017发生的Ikea客户服务问题中得到了一些有用的反馈和措辞。