Ideeli: I've spent way too much time watching the clock...

GetHuman用户~twinmom来自November 6th, 2017的Ideeli条客户评论

~twinmom案的背景

GetHuman:~twinmom-您能告诉我们其他Ideeli个客户何时提起诉讼吗?
~twinmom:Yes I can。在October 29th上是morning。
GetHuman:您是否接触到Ideeli,如果可以,怎么做?
~twinmom:我使用在GetHuman Ideeli客户服务联系信息页面上找到的help page:联系Ideeli客户服务
GetHuman:这些常见的Ideeli客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~twinmom 常见 Ideeli 问题的列表)
~twinmom:“ Complaint”是我尝试使用to contact的原因。

~twinmom对Ideeli客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ideeli客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~twinmom:I've spent way too much time watching the clock tick down trying to get their "red" sales. I was a "front row" member and with two computers and high speed internet they still sold out of what I wanted before I could click "buy." I'm convinced their really good "red" deals are bait and switch. Additionally, I've ordered what was supposed to be Custo Barcelona and it turned out to be "Custo Line" A cheaper made product. At least they took it back and gave me a refund. My most recent order which consisted of everything Desigual, took over a month to recieve, and a few items were wrong! Everything was returned out of frustration. I demanded a refund which took over * month, left voicemails, and three contacts with customer service via chat. Save yourself a headache even if it saves you a buck. The only good thing is that they actually make returning an item easy with their UPS labels. I just feel like they're a young company who really doesn't have it together yet.
GetHuman:让我们量化一下您与Ideeli联系的经验。在1到5的范围内,如何轻松解决Ideeli问题?
~twinmom:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~twinmom:在沟通方面,我会给他们五分之三的two。
GetHuman:Ideeli快速有效地解决问题的能力又如何呢?
~twinmom:为此,我要说出五分之二的three。
GetHuman:最后-对其他Ideeli客户有何建议?
~twinmom:尽早或晚些时候与他们打交道。不要忘记Ideeli可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~twinmom在October 29th, 2017发生的Ideeli客户服务问题中得到了一些有用的反馈和措辞。

Ideeli

1.00 of 5 stars | 31条评论

~twinmom的Ideeli评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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