Regarding order ICE-******* **ICE.COM claims th...
GetHuman用户~Wansen来自नवंबर १३, २०१७的Ice.com条客户评论
~Wansen案的背景
GetHuman：~Wansen-您能告诉我们其他Ice.com个客户何时提起诉讼吗？
~Wansen：Sure。在नवंबर ४上是morning。
GetHuman：您是否接触到Ice.com，如果可以，怎么做？
GetHuman：这些常见的Ice.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Wansen 常见 Ice.com 问题的列表）
~Wansen：“ Cancel order”是我尝试使用to call的原因。
~Wansen对Ice.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ice.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Wansen：Regarding order ICE-******* **ICE.COM claims that their shipping time to Hawaii is "* to ** business days". This is not true it takes well over three weeks with the discount shipping service they are using (FEDEX). **The problem is that if you purchase something as a gift thinking it will arrive in time, it will not. ICE.COM will not offer a refund until the item is sent back to them necessitating the need to make another purchase to replace the gift that ICE.COM sent that will arrive late. **This first happened to me in August of ****. I complained to ICE.COM and they issued a partial refund and stated that they would review their shipping policies. **After making another purchase on October **th, I requested the item be sent via USPS or any other method that would take less than * weeks and that request was rudely refused. **This company previously had an outstanding reputation for service and quality but that is no longer true at all in fact, the supervisor I spoke with ("Niles" at
GetHuman：让我们量化一下您与Ice.com联系的经验。在1到5的范围内，如何轻松解决Ice.com问题？
~Wansen：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Wansen：在沟通方面，我会给他们五分之三的three。
GetHuman：Ice.com快速有效地解决问题的能力又如何呢？
~Wansen：为此，我要说出五分之二的two。
GetHuman：最后-对其他Ice.com客户有何建议？
~Wansen：在一天中的早些时候或深夜给他们打电话。不要忘记Ice.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Wansen在नवंबर ४, २०१७发生的Ice.com客户服务问题中得到了一些有用的反馈和措辞。