HughesNet: as a new hughes net customer, i expected good s...
GetHuman用户~rachel来自October 28th, 2017的HughesNet条客户评论
~rachel案的背景
GetHuman:~rachel-您能告诉我们其他HughesNet个客户何时提起诉讼吗?
~rachel:Yes I can。在October 27th上是morning。
GetHuman:您是否接触到HughesNet,如果可以,怎么做?
GetHuman:这些常见的HughesNet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rachel 常见 HughesNet 问题的列表)
~rachel:“ Setup service”是我尝试使用to call的原因。
~rachel对HughesNet客户服务的评价
GetHuman:那么,您如何总结GetHuman的HughesNet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rachel:as a new hughes net customer, i expected good service. when i couldn't see my account details, i tried contacting them. technical support said it wasn't their issue, it was accounting. accounting said it was technical. i tried chatting but was unable to input any characters after inputting my name. technical support continues to be a bad joke. the people talk as though they don't understand their system or they don't understand english. i was specific when i texted in my system details and issues. instead i got one phrase responses such as 'cannot use explorer *.' technical requests for more information get 'too complicated. use chat'. when i called -- twice -- i got someone who was reading from some sheet but not answering my questions with technical information. to be honest, while i don't like windows, i wish microsoft had a satellite internet system because whenever you have any kind of technical problem, you get an accurate technical response within ** hours which actually does th
GetHuman:让我们量化一下您与HughesNet联系的经验。在1到5的范围内,如何轻松解决HughesNet问题?
~rachel:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rachel:在沟通方面,我会给他们五分之三的three。
GetHuman:HughesNet快速有效地解决问题的能力又如何呢?
~rachel:为此,我要说出五分之二的four。
GetHuman:最后-对其他HughesNet客户有何建议?
~rachel:在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rachel在October 27th, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。