HughesNet: This company is horrible! I have had so many pr...
GetHuman用户~Jess 来自November 19, 2017的HughesNet条客户评论
~Jess 案的背景
GetHuman：~Jess -您能告诉我们其他HughesNet个客户何时提起诉讼吗？
~Jess ：Yeah。在November 16上是afternoon。
GetHuman：您是否接触到HughesNet，如果可以，怎么做？
GetHuman：这些常见的HughesNet客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jess 常见 HughesNet 问题的列表）
~Jess ：“ Overcharge on Account”是我尝试使用to call的原因。
~Jess 对HughesNet客户服务的评价
GetHuman：那么，您如何总结GetHuman的HughesNet客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jess ：This company is horrible! I have had so many problems with Hughesnet!! If my internet goes out and I have to call the company I end up not getting anything resolved through them, I always get disconnected and they NEVER call back. I normally have to fix the internet problems myself after they have sent a signal. They tried re-installing my dish at one point and * days later someone came out to fix it and we found out that the re-install didn't work because the company locked the satellite on their end so it couldn't move to find signal! Now today I spent * hours on the phone with them, disconnected twice and only for them to tell me that because my husband name isn't the primary name on the account they wont honor Military orders and want me to pay a $*** cancellation fee!! After my husband called them from Korea they finally agreed to cancel it and wave the fee but we would have to fax his orders to them...they couldn't even give us an e-mail to send his orders too!! Imagine an intern
GetHuman：让我们量化一下您与HughesNet联系的经验。在1到5的范围内，如何轻松解决HughesNet问题？
~Jess ：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jess ：在沟通方面，我会给他们五分之三的five。
GetHuman：HughesNet快速有效地解决问题的能力又如何呢？
~Jess ：为此，我要说出五分之二的one。
GetHuman：最后-对其他HughesNet客户有何建议？
~Jess ：在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jess 在November 16, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。