HughesNet: They came out and hooked me up. Speed was very...
GetHuman用户~DC来自November 27., 2017的HughesNet条客户评论
~DC案的背景
GetHuman:~DC-您能告诉我们其他HughesNet个客户何时提起诉讼吗?
~DC:Yes I can。在November 18.上是middle of the night。
GetHuman:您是否接触到HughesNet,如果可以,怎么做?
GetHuman:这些常见的HughesNet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DC 常见 HughesNet 问题的列表)
~DC:“ Device Support”是我尝试使用to call的原因。
~DC对HughesNet客户服务的评价
GetHuman:那么,您如何总结GetHuman的HughesNet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DC:They came out and hooked me up. Speed was very slow. Upload was **% of what was quoted. They would not send anyone out. Spent over * hours on calls. They finally admitted they dish was off alignment. Tried to get them to pinpoint a time of showing up. They couldn't or didn't want to. Cancelled and called Dish. They came out the next morning (Easter Sunday). Yes, that's right, Easter Sunday. Had me up and going in about ** minutes.
GetHuman:让我们量化一下您与HughesNet联系的经验。在1到5的范围内,如何轻松解决HughesNet问题?
~DC:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DC:在沟通方面,我会给他们五分之三的three。
GetHuman:HughesNet快速有效地解决问题的能力又如何呢?
~DC:为此,我要说出五分之二的four。
GetHuman:最后-对其他HughesNet客户有何建议?
~DC:在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DC在November 18., 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。