HughesNet: Our Hughsnet HT**** modem has been "DEAD" since...
GetHuman用户~Janet P来自November 22nd, 2017的HughesNet条客户评论
~Janet P案的背景
GetHuman：~Janet P-您能告诉我们其他HughesNet个客户何时提起诉讼吗？
~Janet P：Sure。在November 19th上是middle of the night。
GetHuman：您是否接触到HughesNet，如果可以，怎么做？
GetHuman：这些常见的HughesNet客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Janet P 常见 HughesNet 问题的列表）
~Janet P：“ Update account information”是我尝试使用to call的原因。
~Janet P对HughesNet客户服务的评价
GetHuman：那么，您如何总结GetHuman的HughesNet客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Janet P：Our Hughsnet HT**** modem has been "DEAD" since June *, **** but when the account reset on June *, **** all **.* GB bleed from our account in * and half days....funny part, computers were turned off and router was not even connected.....but the CSR (reading from her Q-cards) kept saying "that even though the modem was DEAD and the router was turned off the system can still consume data".....Right!! NOT!!! She did restore the **GB but I can't access it....She said wait five to ten minutes....not sure what for!!! Modem is still dead and router is still not connected as there is nothing for it to connect to.....
GetHuman：让我们量化一下您与HughesNet联系的经验。在1到5的范围内，如何轻松解决HughesNet问题？
~Janet P：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Janet P：在沟通方面，我会给他们五分之三的five。
GetHuman：HughesNet快速有效地解决问题的能力又如何呢？
~Janet P：为此，我要说出五分之二的four。
GetHuman：最后-对其他HughesNet客户有何建议？
~Janet P：在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Janet P在November 19th, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。